Refund policy
Local Pickup Policy
We offer free local pickup at Roadside Relics.
•Orders are typically ready within 24 hours.
•You’ll receive an email when your order is ready for pickup.
•Please bring your order confirmation email or a valid ID when picking up.
•Orders must be picked up within 10 days, unless discussed otherwise. If orders are not picked up within 10 days, they will return to our inventory to be sold and NO refund will be given.
Pickup is available during our Store Hours.
Thursdays: 10am to 5pm
Fridays: 10am to 5pm
Saturdays: 8am to 4pm
If these hours do not work for you, please reach out to us and schedule a pickup time/day.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If your packages appears to be damaged, please take thorough pictures for documentation of damage prior to opening and any damaged items inside.
We do not offer any type of returns.
Refunds
You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at roadsiderelicswi@gmail.com.